1. Who We Are
RoofCheck (“we,” “us,” or “our”) operates the website roofcheck.us (the “Site”). We provide free estimated roof health reports based on publicly available data and information you provide. This Privacy Policy explains how we collect, use, and protect your personal information.
2. Information We Collect
Information you provide directly:
- Your name
- Phone number and/or email address
- Home address
- Answers to roof condition questions (age, material, damage)
- Any notes you include in the contact form
Information collected automatically:
- IP address and general location
- Browser type and device information
- Pages visited and time spent on the Site
- Referral source (how you found us)
3. How We Use Your Information
We use the information we collect to:
- Generate and display your roof health report
- Contact you regarding your report and connect you with roofing professionals
- Respond to your inquiries and provide customer service
- Improve the accuracy and functionality of our Site
- Send relevant communications if you have opted in
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Roofing professionals: If you request a free inspection or consultation, your contact information and report summary may be shared with licensed roofing contractors in your area.
- Service providers: Third-party vendors who help us operate the Site (email delivery, analytics, mapping services). These providers are contractually prohibited from using your data for their own purposes.
- Legal requirements: We may disclose your information if required by law or to protect the rights, property, or safety of RoofCheck, our users, or others.
5. Third-Party Services
We use the following third-party services that may collect data independently under their own privacy policies:
- Meta Pixel (Facebook/Instagram): Used to measure ad performance and reach users who may benefit from our service. You can opt out via Facebook Ad Settings.
- Google Maps: Used to geocode addresses and display satellite imagery.
- NOAA / National Weather Service: Public storm data used to generate your report.
6. Cookies
We use cookies and similar tracking technologies to operate the Site and improve your experience. You can disable cookies in your browser settings, though some features of the Site may not function properly as a result.
7. Data Retention
We do not store your personal information in a database. When you submit the contact form, your information is transmitted directly to our team via email and is not retained on our servers. If you would like that email deleted from our records, contact us at the email below.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at admin@roofcheck.us.
9. Children's Privacy
RoofCheck is not directed at children under 13. We do not knowingly collect personal information from anyone under 13 years of age.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
admin@roofcheck.us